What we collect
- What you type into a form on this site: your name, phone number, email, the address of a home you ask about, your message, and your answers to questions such as when you plan to sell.
- Whether you agreed to receive calls and texts, with the exact wording you saw and when you agreed.
- The page you sent the form from, and campaign details in the link you followed (for example, which ad or email brought you here).
- If you arrived through an agent's own link, which agent, so your request goes to them. This is kept in a cookie for 24 hours.
- Basic technical details our servers log for security, such as your IP address and browser type.
How we use it
- To answer your request and help you buy or sell a home.
- To pass your request to the TrueNest agent who will help you. We keep client records in Follow Up Boss, our customer relationship system.
- To call or text you, only if you agreed to that. You can reply STOP to any text to opt out.
- To keep the site secure and stop spam. Our forms use Cloudflare Turnstile to tell people from bots.
Who we share it with
We share your information only with the companies that run parts of our service for us (website hosting, email, Follow Up Boss, and spam protection) and only so they can do that work, or when the law requires it. We do not sell your personal information.
How long we keep it
Your request is stored in Follow Up Boss as our client record. The copy on our website's servers is deleted 30 days after it reaches Follow Up Boss.
Nevada residents
Under Nevada law (NRS 603A), you may ask us not to sell the covered information we have collected about you. We do not sell it, but you can still send a request, and we will confirm it. Email hello@truenest.com with the subject "Privacy request".
Questions
Email hello@truenest.com or write toTrueNest Properties, 50 W Liberty St #1100, Reno, NV 89501.
Last updated September 30, 2026.